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We are committed to ensure 100% Buyer Protection for customers by offering genuine products, secure payments and easy returns for products bought on shoplow
Our Customer Support is here to help you with all your orders, payments, delivery or refund related queries at any time.
We take your security very seriously, therefore your details are safe with us
You can use any of the payment options listed below to pay for your order:
Cash on Delivery
We deliver to all pin codes in India through reputed delivery partners. Most orders are delivered within 3-5 working days from the time the order is placed. However, in case of International or made to order products it may take up to 2-3 weeks to deliver the order. After placing your order, you will receive a link where you can track your order. A flat shipping charge of Rs 39 per product is applicable to all orders.
Returns and Exchanges
We offer a no-questions-asked return/exchange policy. Customers can return/exchange products in most categories within 5 days from the date of delivery of your order. Please ensure that the product is in original condition and unused with all the tags intact to enable your request to be processed.
We understand that you care about how information about you is used and shared; and we appreciate your trust in us to do that carefully and sensibly. Your privacy is important to us and we work to keep your information secure.
Need help with anything? Click on the button below to submit a query. Our support team is here to help!